Can't find SKU111.CAB

I ran into an odd problem today that I'm sure affects other
people.  Just in case you Google'd SKU111.CAB and wound up here,
hopefully this'll help.

SYMPTOMS

Every time you launch a
Microsoft Office application (Word, Excel, Front Page, etc), the
Windows installer is launched and attempts to do…something. 
After several seconds, the installer fails with an error message
indicating that it can't find a file called sku111.cab.  Even when
you insert a “Windows Office XP Professional with FrontPage 2002″ CD-ROM in
the computer, it fails the same way.  You're unable to locate the
file on the hard drive of the computer or on the CD-ROM you've got.

ADDITIONAL INFORMATION

This
occurred for us when we added a new user to the computer.  We
tried changing the user to a Computer Administrator, and the only
change was that the installer offered a more detailed error
message.  Otherwise, the failure was the same.

SOLUTION

You've
got the wrong install CD.  In this case, it turned out that we had
installed Microsoft Office from a set of discs where FrontPage was on a
separate disc (rather than a single disk with Office and FrontPage on
one disc).  Once we located the Office Pro CD-ROM and inserted it,
the installer was satisfied.  Apparently, this happens the first
time a new user runs an Office app on a computer with Office already
installed.  It's a byproduct of Office setting up registry
settings and initializing the new user.

Hopefully, this was helpful to you.  If so, leave a comment below.

Eric Longman posted at 2005-1-21 Category: Geek Stuff
« Older Comments

85 Responses Leave a comment

  1. #51Anonymous @ 2008-10-31 02:02

    This worked great, thanks a lot. In fact I did not have to do anything with the Task Manager etc, I just ran excel /s , closed it and then excel started working. Thanks once again

  2. #52Anonymous @ 2008-11-7 16:14

    Thanks!!!!!!!!!!!! I can print my resume again!!!!

  3. #53Anonymous @ 2008-11-11 07:16

    thanks from me also!!!!!
    It worked grea!

  4. #54Anonymous @ 2008-11-13 00:30

    Awesome, thanks very much – up and working again like brand new!

  5. #55Anonymous @ 2008-12-10 11:52

    Thanks man, you are a Stag! :-)

  6. #56Anonymous @ 2008-12-17 14:13

    Thanks very much for the excellent advice. At first I did not know how to gt into safe mode but now realize it's the s in excel/s. Voila I've got all Microsoft Office programs back again. I still do not know how I lost them in the first place unless it happened in an upgrade. Frank. Leamington ON

  7. #57Anonymous @ 2008-12-20 09:14

    Thanks. Easy and worked perfectly.

  8. #58Anonymous @ 2008-12-21 17:18

    Longman you are a genius

  9. #59Anonymous @ 2008-12-26 16:10

    Eric:
    Great job! Made my day thousands of miles away from home!

  10. #60Anonymous @ 2009-1-7 11:25

    You just made me sooo happy! I am away from the office and this just saved me BIG TIME!

  11. #61Anonymous @ 2009-1-9 14:00

    I have had a similar problem. This happened when trying to install an upgrade to Outlook 2003. Problem is that when it tried to roll-back, the installation crashed and was left incomplete.
    Now I cannot re-install the upgrade due to being blocked by the infamous SKU111.CAB, but also cannot follow the procedures listed due to inability to open Oultook.
    Any ideas?
    Thanks

  12. #62Anonymous @ 2009-1-13 11:13

    My disc is missing. Can I find this online and download it from something or someplace

  13. #63Anonymous @ 2009-1-16 14:28

    Thanks a million! You are my hero!

  14. #64Anonymous @ 2009-1-16 16:34

    Too bad this doesn't work for Publisher. Tried the same thing as desribed and it “can't find the file.”
    I have the “student edition” of MS 2003 so I have like 4 disks

  15. #65Anonymous @ 2009-1-17 12:14

    How is it done for word?

  16. #66Anonymous @ 2009-1-18 18:25

    YOU ARE A LIFESAVER!!!!! thank you!!!!!

  17. #67Anonymous @ 2009-1-20 23:48

    Thank you very much it is work thank you

  18. #68Anonymous @ 2009-1-23 15:06

    SKU111.CAB download link
    http://rapidshare.com/files/188361373/SKU111.CAB.ZIP.html

  19. #69Anonymous @ 2009-1-27 16:10

    You are my new hero! Are you single?

  20. #70Anonymous @ 2009-1-30 16:46

    Not hardly, but I'm glad I could help solve your computer problem.

  21. #71Anonymous @ 2009-2-1 14:14

    THANK YOU THANK YOU! It worked wonderfully!!

  22. #72Anonymous @ 2009-2-1 23:57

    you are a superstar………it works

  23. #73Anonymous @ 2009-2-9 00:59

    Fantastic, this work very well!
    thanks alot!

  24. #74Anonymous @ 2009-2-26 05:15

    Thanks to both of you, worked a treat. This had been driving me mad for months!

  25. #75Anonymous @ 2009-3-3 21:18

    Thanks for the tip your a life saver, as im in another country at present
    Damien

  26. #76Anonymous @ 2009-3-4 09:49

    How in the world did you find this solution. It worked.

  27. #77Anonymous @ 2009-3-12 18:49

    It worked, thank you very much. All I did was un-install Office 2003, restarted the computer, than tried my install of office word 2007 and it worked!
    quick and easy. Good luck everybody else.

  28. #78Anonymous @ 2009-3-13 22:04

    Eric,
    Thank you so much! It worked perfectly!

  29. #79Anonymous @ 2009-4-8 16:08

    Total genius dude.

  30. #80Anonymous @ 2009-5-20 11:14

    The first time I tried pamdeboy's method with task mgr. looking for my name and I only found the msiexe file with SYSTEM next to it so I ended the process; closed excel in safe mode; opened it up again and got the same install error screen. then I did the task mgr. again and under processes found my name next to the msiexe. file this time. so I ended that process; closed excel in safe mode; opened it up and VOILA!!! EUREKA! IT WORKED FOR WORD AND EXCEL. I haven't tried for the other applications yet but I am imagining it must have done the trick for all. I didn't have the original CD as this was reconfigured from a work computer I was given when I left he company so this is a relief to fix this doggone thing. Thanks again!

  31. #81Anonymous @ 2009-6-1 07:22

    Does this solution also apply to MS Office Outlook 2003????? I tried it and it did'nt work..

  32. #82Anonymous @ 2009-6-14 11:35

    Thank you so much for your advice, it's helped so many people and now me too.
    All the best.

  33. #83Ivan @ 2009-10-21 14:49

    AWESOME!!!!!!!!!!

    You saved me so much pain.

    Ivan

  34. #84Curtis @ 2010-4-8 01:54

    Been bugging me for years on a special function notebook that just worked in spite of the dumb message.

    Problem only surfaced when I tried to run System utilities like Disk Clean or Defrag.

    FINALLY!! I have no idea why the system thought I needed the original disk because I had removed all of the Office software before.

    THANKS!!!!!

  35. #85Grahamo @ 2010-10-26 11:42

    Thank you, Thank you, Thank you.
    Nothing else worked……

    BUT THIS DID !!!!!!!!!!!!!!.

    Thank you, Thank you, Thank you. Thank you, Thank you, Thank you.Thank you, Thank you, Thank you.

    Seriously.
    Thanks

« Older Comments

Leave a Reply

(Ctrl + Enter)