Outlook cannot start

After applying updates, I was unable to launch Microsoft Outlook 2007. Every time I tried, it would open the frame of the main window, then fail with a modal dialog box:

Cannot start Microsoft Office Outlook. Cannot open the Outlook window.

I ran Microsoft Office Diagnostics (which usually can fix these kinds of issues — it’s under Start > All Programs > Microsoft Office > Office Tools), and it found no problems and didn’t fix the issue.

A little Googling turned up this nugget, which did the trick:

Click on Start > Run, then enter “outlook.exe /resetnavpane” and click OK.

Life is good!

Eric Longman posted at 2010-5-12 Category: Software

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